Care Package for MEMCM Upgrade

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Ensure that your Configuration Manager is always up to date.

baseVISION’s Care Package for MEMCM Upgrade allows you to update the Configuration Manager periodically. With this package, you can be free from any further worries and keep your environment in a supported state. As a result of the upgrades, you will always be prepared to manage the latest Windows versions, bugs will be fixed, and new features will be implemented.

The Care Package for MEMCM Upgrade makes this process much easier for you. With our care, you do not have to think about how and when to upgrade anymore. The upgrade is prepared and carried out by one of our specialized experts. After the upgrade, you get an overview of your endpoint management infrastructure with the additional reports we create.

Why should you update the Configuration Manager regularly?

  • Each version remains in support for 18 months from its general availability release date. After this support period, you will no longer receive security updates nor official support.
  • Even though each version has an 18-month support period, only the latest version will receive bug fixes. All other supported versions only receive security updates.
  • By staying up to date with your Configuration Manager environment, you can manage your endpoints with least engineering effort by taking advantage of modern and stable features.

What is baseVISION providing?

In order to offer our customers the best possible service, the package consists of the following three components.

  • What is new?
  • Proactive planning of new upgrade installation
  • Upgrade the Configuration Manager Infrastructure
  • netECM Upgrade
  • System control after installation upgrade
  • Health Status Reports

Key benefits

  • We deeply analyze and validate new upgrades in the baseVISION lab before we perform the upgrade in your environment.
  • baseVISION monitors the community for known issues regarding the upgrade.
  • Proactive contact when a new upgrade is ready to be installed.
  • Upgrade performed by a baseVISION expert.
  • Through our reports, problems can be discovered proactively.
  • Fixed service costs.

The five phases of the upgrade

Phase 1: Pre-Upgrade

During the kick-off meeting, dates and modifications will be defined to your environment since the previous upgrades will be discussed. A checklist created by baseVISION is used to check the prerequisites to minimize predictable problems and any issues that may arise during the upgrade.

Phase 2: Upgrade

Your Configuration Manager infrastructure is updated by our specialists. If necessary, we also upgrade the ADK and the netECM. In case of a single-box solution, the SQL server will also be updated.

Phase 3: Post-Upgrade

After the upgrade, our experts will check your system upon the functionality. In this way, we can ensure that your system works as it did before the upgrade, or even better.
During this Phase we also create reports for you.

Phase 4: Testing by the client

To ensure that everything works smoothly after the upgrade, you will test your OS deployment, your software distribution, and your Windows updates. This will allow us to address any errors as quickly as possible.

Phase 5: Inform

You will be informed about the latest features and receive an analysis of our reports. This helps you to use your Configuration Manager optimally after the upgrade and shows you new possibilities.

Are you interested?

Does our Care Package sound interesting to your company? Pascal Berger is looking forward to hearing from you. 

Contact Pascal Berger
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Interested? Pascal Berger will be glad to give you further assistance.

Pascal Berger
Principal Workplace Consultant & Partner

You have a special request or want more information? We are happy to help you.

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