Case Study LGT

Case Study LGT

Introduction

For the past seven years, baseVISION and LGT have built a strong and lasting partnership focused on enhancing IT security, endpoint management, and digital transformation. As cyber threats evolved and workplace requirements shifted, LGT relied on baseVISION as a trusted advisor to support and guide them through multiple critical IT initiatives. This long-term collaboration has resulted in a more secure, efficient, and modernized IT environment, positioning LGT for continued success.

Way of Collaboration

Throughout the partnership, both baseVISION and LGT had a mutual agreement that the IT provider’s engagement should always be based on the following principles: ensuring that expertise and insights are continuously shared to empower the internal IT team, helping internal staff quickly gain proficiency in new technologies and methodologies, bringing industry-leading knowledge to optimize implementations and operations, and providing additional expertise and manpower when needed to ensure project continuity and success. This approach ensured that LGT not only benefited from the solutions provided but also developed in-house capabilities to sustain and expand upon these improvements over time.

Challenges

Throughout the years, LGT faced several evolving challenges, including the initial use of Windows 10 LTSB, which limited their ability to adopt new security and management features, a fragmented IT Workplace landscape with multiple solutions in place for managing and deploying endpoint configurations, the need to transition from a standard Antivirus solution to a more advanced cybersecurity approach, planned cloud adoption requiring a strong foundation for a seamless transition, and a growing requirement for modern endpoint management to support hybrid work and remote users.

Solution

Over the past seven years, baseVISION has assisted LGT in two distinct areas: Endpoint Management and Security & Identity Management. In the realm of Endpoint Management, baseVISION provided long-term strategic guidance and targeted consultancy, assisting LGT in driving key IT transformations. This included transitioning from Windows 10 LTSB to Windows 10 SAC to enable feature updates and security improvements, establishing and enforcing security configurations to enhance protection against cyber threats, supporting the migration from Microsoft Endpoint Configuration Manager to Microsoft Intune for modern endpoint management and cloud readiness, assisting in the rollout strategy for Windows 11 to ensure a seamless transition with optimized configurations, enabling cloud PC solutions through Windows 365 to support flexible work environments and enhance workforce productivity, and developing a structured Technology Adoption Framework that allows LGT to efficiently test and deploy new technologies and changes across their endpoints. This framework empowers the endpoint IT team to target predefined user groups, who act as early adopters for new solutions before a broader rollout.
Beyond endpoint management, baseVISION played a crucial role in helping LGT adopt and optimize security-related solutions in the areas of SIEM (Security Information and Event Management) and Identity Management. This included assisting with the deployment and optimization of Microsoft Sentinel for enhanced threat detection, security analytics, and incident response, implementing advanced threat protection and security monitoring through Microsoft Defender for Endpoint, supporting the transition to Microsoft Entra ID for secure identity management and access control, and establishing automated security policies and monitoring frameworks to ensure regulatory compliance and minimize risk.

Results & Benefits

The seven-year partnership between baseVISION and LGT has delivered significant benefits. Enhanced compliance posture was achieved through automated security and compliance frameworks, simplifying regulatory adherence. A seamless endpoint transition was ensured through a structured migration from legacy systems to modern cloud-managed solutions, minimizing disruption. Increased IT efficiency was realized through standardized endpoint management, improving operational consistency and scalability. Additionally, the newly implemented adoption framework enabled a structured and controlled testing and deployment process, reducing risks associated with widespread changes.

Conclusion

The long-term collaboration between baseVISION and LGT highlights the value of a trusted IT partnership in driving digital transformation. Through continuous support, innovation, and expertise, baseVISION has helped LGT modernize its IT landscape, enhance security, and embrace cloud-based solutions. The introduction of a structured technology adoption framework has further enabled LGT to efficiently test and deploy new changes with minimal risk, ensuring ongoing agility and innovation. This enduring relationship ensures that LGT remains well-prepared for the future of IT and workplace evolution.

Most beneficial Microsoft technologies used

  • Microsoft Intune
  • Microsoft Defender
  • Microsoft Entra ID

About LGT

LGT Private Banking is a leading international private bank owned by the Princely Family of Liechtenstein. LGT has over 6000 employees who work out of more than 40 locations in Europe, Asia, Australia and the Middle East. The bank offers comprehensive investment solutions for private investors, with a particular focus on entrepreneurial and family wealth, drawing on its long-standing experience in managing the assets of the Princely Family. Alongside traditional investment services, LGT’s offering also includes additional services such as wealth planning, real estate financing, impact investing and philanthropy advisory. LGT’s investment solutions are based on systematic investment processes, modern portfolio theory and profound financial and data analysis. Reflecting the long-term and holistic approach of the Princely House, LGT places a strong focus on sustainable investments with a view to creating value – today and for future generations.

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