Years ago, BLS decided to digitize its processes to optimize its workflow. The approximately 2,000 mobile devices have become indispensable to the locomotive cab, mobile maintenance, and shipping fields. Depending on the area of expertise, tablets or smartphones are used. The wide range of business devices is also complemented by 2,800 private devices belonging to BLS employees. Through the migration of fundamental IT services to Microsoft 365, all employees can now work independently of location and device. BLS provides its employees with a modern and mobile workplace.
Microsoft Intune has been in use at the company for a long time. Before the project, all devices were set up as “personal devices with work profiles” combined with the Knox Configure Tool. This setup worked wonderfully, but with the release of the latest Android versions, more and more features were removed for administrators to increase user privacy. As a result, this approach can no longer extract serial numbers since Android 12, which means that company and private devices can no longer be distinguished from each other.